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Get involved

We'd like you to help us build our plans

Get involved

We'd like you to help us build our plans


We are committed to working with our customers and stakeholders to help shape the future of the energy market and see the development of our RIIO-2 business plans as a key step in achieving this.

We’re splitting our engagement into three phases: ‘Listen’, to establish your priorities; ‘Co-create’, to build the detail of our business plans with you; and ‘Propose’, to check our plans will deliver what you need. During the ‘listen’ phase of our engagement activity we spoke you through a variety of channels to understand what you find important. We used this information to create our Consumer and Stakeholder priorities, the approach we took to widely engage and the validation of our priorities can be found in our Stakeholder Report

We ran the first of our RIIO-2 ‘co-create workshops’ in June. We intend to use these workshops and other engagement routes throughout the next 12-18 months to help us build our business plan with you. We will bring options we have worked through for these topic areas to these events for discussion. You can find out more about our future events below.

If you're interested in further information on any of the events or would like to attend contact Kashia.Anderson@nationalgrid.com

Useful Information:

We will be providing bi-monthly updates on our ESO RIIO-2 work through an email bulletin, you can view our most recent here. If you would like to receive these please get in touch with us.

Useful documents

You can read our response to Ofgem's Framework Consultation here and the report we commissioned from KPMG on potential funding model for the ESO here.