We are committed to working with our customers and stakeholders to help shape the future of the energy market and see the development of our RIIO-2 business plans as a key step in achieving this.
We’re splitting our engagement into three phases: ‘Listen’, to establish your priorities; ‘Co-create’, to build the detail of our business plans with you; and ‘Propose’, to check our plans will deliver what you need. During the ‘listen’ phase of our engagement activity we spoke you through a variety of channels to understand what you find important. We used this information to create our Consumer and Stakeholder priorities, the approach we took to widely engage and the validation of our priorities can be found in our Stakeholder Report.
We ran the first of our RIIO-2 ‘co-create workshops’ in June. We intend to use these workshops and other engagement routes throughout the next 12-18 months to help us build our business plan with you. We will bring options we have worked through for these topic areas to these events for discussion. You can find out more about our future events below.
If you're interested in further information on any of the events or would like to attend contact Kashia.Anderson@nationalgrid.com